Help Desk - Brexit

Sales to the EU from 1st January 2021 (charges etc)

From 1st January 2021, the UK has left the EU and the following changes now apply: UK VAT (UK Sales Tax) is no longer charged for sale to the EU Incoterms for shipping will be DDU (Delivered Duty Unpa...

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I've already paid shipping... but the shipping company is asking me to pay more?

The UK is no longer in the EU so all sales are subject to taxes, duties, clearance fees at destination country. We no longer charge UK Sales Tax for orders from EU We expect the shipper may charge for...

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Changes made after leaving EU on 1st January 2021

The UK also exited the EU Customs Union at the end of 2020. This was established to remove tariffs and declarations on goods moving between member states.As a result, all goods moving between the UK a...

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Shipping times to the EU after 1st January 2021

Please expect a longer delivery time than normal as goods will need to go though customs clearance process. Note : There may also be delays shortly after 1st January 2021 as everyone begins to learn a...

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UK exited EU VAT regime 31 December 2020 - Brexit

The UK exited the EU VAT regime, Customs Union and Single Market from 1 January 2021. This means the loss of a range of compliance simplifications and the imposition of customs declarations, goods reg...

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EORI Number

If you are a registered business, you should do this during checkout In the EU EORI field Tick the box Enter your full EORI number We believe this information reduces any delays during the import clea...

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