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12th February 2021 : Shipping services temporarily suspended to EU and Rest of World Article rated 4.0/5.0
We are sorry to announce the suspension of all shipping services to the EU and Rest of World This is due to a significant amount of failed deliveries to EU and Rest of World We have parcels returned w...
22nd February 2021 : EX Works option removed Article not rated yet
We did have "EX Works" as an option, but too many customers did not realise they had to arrange their own shipping... so this option is now removed. We have now available "EX WORKS" (Incoterms "EXW") ...
How much carriage will my order be? Article rated 3.0/5.0
It is best for the site to calculate the carriage for you. Proceed as though you are placing your order on the website: Click "checkout" and enter your address details. Click "next" to go to the next ...
Shipping during COVID19 pandemic Article not rated yet
For all services, please allow extra time for delivery.   We recommend using DPD during this time  - UK and Europe services are performing well   Royal Mail Services are affected in parts of their net...
I selected "1st Class Post" and it's not arrived Article rated 3.0/5.0
If it's been more than 3 working days, we suggest: Check that the shipping address is correct on your order Check with your local sorting office        - most packets we send are too large to fit thro...
I selected "2nd Class Post" and it's not arrived Article rated 1.0/5.0
For Royal Mail 2nd Class, they aim to deliver "from 2 working days". Our experience is that it can take from 2 to 15 working days. If it's required within 15 working days, we suggest to select "1st cl...
Parcelforce International Delivery Times Article rated 2.3/5.0
For Parcelforce country delivery times, see : https://www.parcelforce.com/worldwide-directory/ #1 : Pick a country #2 : For "Are you a Parcelforce Worldwide account holder" : select "Yes" #3 : Click "...