Help Desk - Shipping

How much carriage will my order be?

It is best for the site to calculate the carriage for you. Proceed as though you are placing your order on the website: Click "checkout" and enter your address details. Click "next" to go to the next ...

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Regulatory Alert: Radiometric Controls for Metal Goods Imported into Italy

BACKGROUND: What is radiometric monitoring?Radiometric monitoring is the inspection of scrap, semi-finished, and all other metal materialsin order to detect radioactive anomalies.The full list of item...

4,428

(4)

Shipping to the EU after 1st January 2021 : Incoterms

All services we offer will be : Incoterms = DAP = Receiver will pay for clearance fees and local VAT charge= Duty is normally nil value

448

(15)

I selected "1st Class Post" and it's not arrived

If it's been more than 3 working days, we suggest: Check that the shipping address is correct on your order Check with your local sorting office - most packets we send are too large to fit thro...

643

(3)

Shipping during COVID19 pandemic

For all services, please allow extra time for delivery. We recommend using DPD during this time - UK and Europe services are performing well Royal Mail Services are affected in parts of their net...

374

(0)

I selected "2nd Class Post" and it's not arrived

For Royal Mail 2nd Class, they aim to deliver "from 2 working days". Our experience is that it can take from 2 to 15 working days. If it's required within 15 working days, we suggest to select "1st cl...

831

(2)

Parcelforce International Delivery Times

For Parcelforce country delivery times, see : https://www.parcelforce.com/worldwide-directory/ #1 : Pick a country #2 : For "Are you a Parcelforce Worldwide account holder" : select "Yes" #3 : Click "...

686

(4)

DHL Europe Road Service (DHL Economy Select)

This service will be sent as INCOTERMS = DAP Notes: UK VAT and DUTY We will not charge UK VAT on the order/invoice Goods are all GB origin, so there is no DUTY to be charged DHL / Custom charges on go...

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