Online Catalogue
wires.co.uk
Help Desk

Hello, how can we help?

Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past

Knowledgebase

  • Top articles
  • Latest articles
I need my order quick! What should I do?

Category: Purchasing

You should put your order though this site - we can process orders quickly this way - most orders received before noon Tues-Fri can be processed and sent on the same day   (except days following a UK ...

1,319
(4)
Products are all listed in millimetres, I need to know the gauge size

Category: General

Many people work with wire "Gauges" and there are two types of "Gauges" : SWG = "Standard Wire Gauge"AWG = "American Wire Gauge" Our list of items are mainly listed with diameters in millimetres. We h...

895
(6)
I don't have a credit card, how do I order?

Category: Payment

Here are the non-card methods we accept: PayPalClick on "Checkout",then click on "Check out with PayPal".============================== Cheque / Postal OrderClick on "Checkout", during checkout:Checko...

613
(8)
Shipping to the EU after 1st January 2021 : Incoterms

Category: Shipping

All services we offer will be : Incoterms = DAP = Receiver will pay for clearance fees and local VAT charge= Duty is normally nil value

50
(2)
Shipping times to the EU after 1st January 2021

Category: Brexit

Please expect a longer delivery time than normal as goods will need to go though customs clearance process. Note : There may also be delays shortly after 1st January 2021 as everyone begins to learn a...

150
(2)
EORI Number

Category: Brexit

If you are a registered business, you should do this during checkout In the EU EORI field Tick the box Enter your full EORI number We believe this information helps with clearance

96
(0)
View entire Knowledgebase